Azure Monitor Alert Integration

  • 30 March 2023
  • 0 replies


Hello all,

Is anyone using the Azure Monitor integration in Alert Management? It seems to be working fine in terms of receiving alerts; however, Resource Name isn’t populated - It is blank.

The emails from Azure Monitor correctly contain the Resource Name, but the alerts in Freshservice have the Resource field as blank. As a result, it aggregates all alarms under the “Alert Name” and there is no way to tell what resource is impacted/requires investigation.

The default attribute in Freshservice is data.alertContext.condition.allOf[0].dimensions[0].value

Appreciate any help.

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