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Password Manager

  • July 26, 2024
  • 1 reply
  • 138 views

CVerrier
Apprentice
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There are no Password Manager apps being offered as integrations with Freshthings…

I’ve been wondering about using a agent-only folder of Solution Articles as a low (zero) cost password manager.

 

Freshworks support tell me that they encrypt everything, including solution articles,

Freshworks Security Resources | Security by Design

 

I do store some low-value passwords in asset records (things lilke credentials for devices with little webby admin pages) 

Has anyone done something along those lines?

 

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1 reply

JoramP
Contributor
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  • Contributor
  • 3 replies
  • October 21, 2024

Hi,

I’ve actually just posted an idea on the Freshservice community about introducing a built-in password manager feature. I agree with you that using solution articles or asset records for storing passwords is a workaround, but it doesn’t quite meet the needs for secure and efficient credential management.
 

https://community.freshworks.com/ideas/built-in-password-manager-for-secure-credential-storage-in-freshservice-40321

 


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