I want my chatbot to be able to search my knowledge base using natural language.

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I want my chatbot to be able to search my knowledge base using natural language.

Hello everyone, I'd like my Freshchat chatbot to be able to search my Fresh desk knowledge base for answers in natural language. It currently only finds answers from my FAQ.

Would you have a solution for me?

Thanks a lot!

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Hi.

I’d suggest to submit a support case instead.

You could submit it to either, FreshDesk support or FreshChat support.

Regards,

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