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Order folder articles alphabetically Z-A


colmose
Apprentice

Is there a way to order tickets alphabetically from Z-A rather than from A-Z?

 

We currently have manually sorted tickets which have titles with versions at the end (like "XXXX 1.2.3" where XXXX never changes) but want to switch to alphabetical ordering so the highest numbered versions show at the top. 

 

Is there a way of doing that?

Best answer by Keer

Hello @colmose, good day! As of now, you can sort all the articles by dragging and dropping them manually. if you are in Blossom and above plans, you’d be able to choose one of the options in the folder settings for automatic ordering as below:

 

Sorting sollution articles

That said, we shall pass your feedback to our product team to see if we include Z to A as an option here and see if we can take this up in the future. Have a good day!

 

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9 replies

Keer
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  • Answer
  • April 22, 2021

Hello @colmose, good day! As of now, you can sort all the articles by dragging and dropping them manually. if you are in Blossom and above plans, you’d be able to choose one of the options in the folder settings for automatic ordering as below:

 

Sorting sollution articles

That said, we shall pass your feedback to our product team to see if we include Z to A as an option here and see if we can take this up in the future. Have a good day!

 


colmose
Apprentice
  • Author
  • Apprentice
  • 2 replies
  • April 22, 2021

Yes, we currently manually reorder the articles but I want to automate the process and set the order programmatically or automatically to be Z-A. 

 

 


Hey @colmose,

We’ve raised your request as a feature request to the product team and we shall keep you posted on this topic regarding the same.

Cheers!


  • Community Debut
  • 1 reply
  • April 27, 2021

Hello @colmose,

Thank you so much for raising this question as i was also looking for this one. Also, thanks to the team for quick response and the solution.
Keep it up.


hemanth.ramya
Community Manager
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  • Community Manager
  • 626 replies
  • April 29, 2021

Cheers, @harrymat! :) 


colmose
Apprentice
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  • 2 replies
  • April 29, 2021

< high-fives @harrymat  >


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Hello @Keer, thank you for the helpful response! Just like with the article sorting feature, I’m also looking for a way to automate things in the halal catering London industry, so I can quickly order and sort menus by their highest-rated options. It would be great if this kind of automated sorting could be implemented in that area as well!


Forum|alt.badge.img

Hello @Keer, thank you for the helpful response! Just like with the article sorting feature, I’m also looking for a way to automate things in the halal catering London industry, so I can quickly order and sort menus by their highest-rated options. It would be great if this kind of automated sorting could be implemented in that area as well!


Hi Keer! I'm new and I really want to check out the Blossom package. However I'm wondering what other features it has besides this optional feature? 

Drift Boss


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