Hi. We have some articles which are more important for certain keywords than other.
For example if someone types iPhone, then the Enrollment articles should be on the top.
How can solution articles be promoted to be displayed more prominently? (search optimization)
Wonderful inquiry. Following your topic looking forward to it.
Currently, as I can see, there is no way to do so, so, this might be a terrific Idea.
If you decide to submit it, please share it so we could vote for it:
Freshworks Ideas | Freshworks Community
We may also wait a little bit for confirmation on someone from Freshworks.
I’d also suggest to submit a support case or chat with support for a faster response, which you could share here too.
Regards,
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