I created a marketing journey and ran it for awhile to test it. After some time, I stopped the journey.
I’ve now returned to the journey to make a change, but I do not see any edit button.
I also do not see a start journey button.
The only option available is to clone the marketing journey.
Is a stopped journey no longer available to rerun or change and then start?
Thanks
Hey Peter,
Greetings from the Freshworks Community!
Currently, there is no option to restart a journey that was stopped, however, you can edit a journey in the journey builder.
PFA screenshot for your reference,
I hope this clarifies.
Do let me know in case of further queries, I’ll be happy to help out.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
