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🕵️️ Live with Jeannie Walters and Colin Crowley: How to become your productive best

 

 

A little bit about our speakers

 

@Jeannie_Walters 
Award-winning customer experience
expert, international keynote speaker,
and Founder of Experience Investigators
@Colin Crowley 
Freshworks CX advisor, 12 years of managing
​​​​​global customer experience organizations
and promoting technological change making.

 

 

 

 

 

 

 

 

 

 

 

If you have any questions for our speakers, feel free to leave them in the comments below! 👇

Super excited for this one!!!!💃

These seminars are amazing. I would sacrifice all these seminars for the ability to search within attachments and the body of the tickets.

Will there be any events discussing using API calls to make/edit tickets? I’ve run into a lot of peculiarities that the existing documentation doesn’t cover,  but the API is super helpful! Would love more info

Hi @JUTrust Thank you for sharing your suggestion! We will see what we can do to curate an event on these lines 😄

Hello, how often to agents need to have training? And what are some of the courses they can do to learn more?

@Colin Crowley and @Jeannie_Walters - That was an insightful discussion! Thank you 🙂 Had a lot of takeaways!

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