Hello,
I was wondering if it would be possible to edit the Welcome message when you log in to the support portal. At this moment it says: Hi, How can we help you?
![](https://uploads-us-west-2.insided.com/freshworks-en/attachment/9d1e0eac-4fb1-4cdf-ad4c-47a948d7af57.png)
But, my "challenge” for my customer is, to get the name of the requester between ‘Hi’ and the Comma (,).
So, If I login, the welcome message will say; Hi Chris, how can we help you?
I hope someone knows how to do this.
Thanks in advance!
Best answer by zachary.king
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