Freshdesk Knowledge base data erased

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Freshdesk Knowledge base data erased

Hello all,

we have accidentally deleted articles or folders in the knowledge base, is it possible to retrieve them or are they irrevocably gone?

Page 1 / 1

Hi.

Ref.: Deleting an article, folder or category : Freshdesk

(Same applies to FS)

Hope this answers your inquiry.

Sincerely,

@Manuel007 unfortunately not, thats why we keep a backup on the cloud of all our solutions /KB articles, so if something gets removed, its always recoverable

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