Skip to main content
Question

Freshservice Knowledge Base List Customize Article Grid View?

  • March 17, 2023
  • 1 reply
  • 69 views

Forum|alt.badge.img+7
  • Skilled Expert
  • 23 replies

Is it possible to remove or rearrange the columns on the Article table list view?  We don’t care aboout

“Helpful,” “Not Helpful,” or “Views.”  When viewing the non-maximized page, we have to scroll past unwanted columns to get to ones we prefer.

 

 

Did this topic help you find an answer to your question?

1 reply

Forum|alt.badge.img+7
  • Author
  • Skilled Expert
  • 23 replies
  • March 17, 2023

Hm, you also can’t sort by Article name?  


Reply