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Hi All,

Recently freshservice has introduced offboarding feature, and it started showing up in our support portal. But as we already have bundled Service catalog created for offboarding so as of now we do not want to use new offboarding feature and also we want to hide it from our support portal.

So could you please guide me how can I hide new offboarding icon from support portal?  (Highlighted in yellow)

Regards

Shyam

Hi All,

Recently freshservice has introduced offboarding feature, and it started showing up in our support portal. But as we already have bundled Service catalog created for offboarding so as of now we do not want to use new offboarding feature and also we want to hide it from our support portal.

So could you please guide me how can I hide new offboarding icon from support portal?  (Highlighted in yellow)

Regards

Shyam

Hi, 

If you haven’t enabled it requesters should not see it. Admins will still see it. 

 

//Daniel 

 @Daniel Söderlund : Hello Daniel, I noted your point, I check with freshservice in new version there is option to hide any icon from support portal
 

 

 @Daniel Söderlund : Hello Daniel, I noted your point, I check with freshservice in new version there is option to hide any icon from support portal
 

 

Ya, true that too :) 

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