Knowledgebase embedded pictures scaled too much

Anyone?

SysG. You make a good point. Although we can resize images by dragging the corners in, its inconsistent and only addresses part of the issue, especially when high-resolution images are involved.

Although a built-in solution would be ideal, I was able to implement a workaround to this issue in my own helpdesk. What I'm doing is using a few simple lines of HTML code to wrap my images in a lightbox, which makes the images pop open into a larger, expanded view when clicked.

I created an example article that demonstrates the lightbox function. Check it out and let me know if you're interested in using the code on your helpdesk.

Image Lightbox Demo - Solutions Article

Hi Ryan,

Very interesting, I didn't think of doing something like this and I'm definitely interested. I do change the picture  frequently so I'm not sure if would make this solution tedious?

Thanks

I've managed to sort this. I just added the photo, grabbed the URL and used it within the article html. Made it scrollable too for very large images.

Thanks for that info!

Yes sir.