Hi,
can I customize customer portal?
My clients speak italian so i would like to change label into italian language (REQUESTER → RICHIEDENTE; SUBJECT → OGGETTO; DESCRIPTION → DESCRIZIONE ...)
Solved
Edit customer portal
+1Best answer by Keer
Hello
On the same nore, Multi-lingual ticket fields feature is available from Estate plan with the help of which you’d be able to add translations for ticket fields in different languages and the same would be loaded based on the choosen language/browser language. You can find more details on the same here : https://support.freshdesk.com/en/support/solutions/articles/239337-multilingual-ticket-fields-and-forms
If you have further queries, please post them here and we’d be glad to help. Thanks :)
+12Hello
On the same nore, Multi-lingual ticket fields feature is available from Estate plan with the help of which you’d be able to add translations for ticket fields in different languages and the same would be loaded based on the choosen language/browser language. You can find more details on the same here : https://support.freshdesk.com/en/support/solutions/articles/239337-multilingual-ticket-fields-and-forms
If you have further queries, please post them here and we’d be glad to help. Thanks :)
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