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Question

Hide business name from portal navigation bar

  • 10 July 2024
  • 1 reply
  • 9 views

Looking for the right css to hide the name.

Reason:  we are using logo, which has name in it.

If you UNcheck this

then all you get on the browser title bar is: 

instead of Support: Company Name….  All browser pages have something that is descriptive…, but Freshdesk doesn’t separate these two operations.

So in order to make the browser title bar more practical, you must check the “Display portal name...”

I have inspected the page for this:

<div class="fs-22 semi-bold fw-brand-name ms-4" title=""></div>

Help appreciated

1 reply

Userlevel 2
Badge +5

Greetings @cpvusa. Thanks for contacting Freshworks community. 


I understand you wish to remove the meta title from the browser tabs. Unfortunately, you cannot make it blank; however, you can replace the name with your URL. 

To do this, please go to admin > portal > edit > pages > layout > head and remove the highlighted line shown below.

 

 

Here is the preview of the customization:

 

I hope this helps. 
 

Thank you.
Sujitha Dhanaseelan.
Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service.

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