Hello,

I have a problem. I’m doing a redesign of the Freshdesk user portal based on the MINT theme. The old code to display tickets is as follows: 

“<section class="ticket-page">
  <div class="container">
    <div class="ticket-toolbar pull-right">
      <a href="{{ portal.ticket_export_url }}" data-target="#export-modal"
          id="ticket-export-button" rel="freshdialog" class="d-hide"
          data-submit-label="{% translate portal.tickets.submit_export %}"
          title="{% translate portal.tickets.export_ticket_data %}">
        {% translate portal.tickets.export %}
      </a>
    </div>
    <div id="ticket-filter-container">
      {% snippet ticket_filters %}
    </div>
    {% snippet ticket_list %}
  </div>
</section>”

When I copy and paste in the redesign of this part, the list of tickets is displayed well but the snippet of the filters appears but does not work. (Click in the void) Why ?