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Question

FreshService Project Tasks

  • March 12, 2023
  • 1 reply
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Is there a way of closing/resolving a task when it is linked to an incident or request.  i.e. If a task is linked to an incident and that incident is set to resolved can the task also be set to resolved without having to remember to update the linked task or at least a warning/notification that there is a linked task.

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Did you ever get and answer to this? Im looking into the same thing right now.


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