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How to automatically remove specific emails from the CC field

  • March 4, 2022
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Hi Everyone,

I know there’s a way to automatically add emails to the CC field using the workflow automator, but is there a way to automatically remove specific emails from that field?

If not, would you be able to add it please?

Best answer by zachary.king

Hello @O Duce, there isn’t currently a way to automatically remove email addresses from the CC field, but you can remove them when you send your next reply and then all subsequent replies will have that address removed moving forward. If you would like to see this feature done automatically in workflow automator, add it as an idea here so that other community members can upvote your idea and get it in front of the product team faster.

Hope this helps.

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zachary.king
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  • zachary.king
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  • March 4, 2022

Hello @O Duce, there isn’t currently a way to automatically remove email addresses from the CC field, but you can remove them when you send your next reply and then all subsequent replies will have that address removed moving forward. If you would like to see this feature done automatically in workflow automator, add it as an idea here so that other community members can upvote your idea and get it in front of the product team faster.

Hope this helps.

- Zach / ITOps Supervisor - ITSM
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