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Tickets default views

  • September 11, 2023
  • 4 replies
  • 144 views

RafaelRibeiro
Contributor
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Greetings,

There is any way to delete or hide tickets default views?

Default Views

Thank you

Best answer by eeha0120

RafaelRibeiro wrote:

 

Currently, we are not utilizing these default views, instead, we employ custom views created by us.

So these default views are “polluting” the tab unnecessarily.

Got it. And agree. I’d suggest to create a Feature Request (Freshworks Ideas | Freshworks Community) and share the link in order to get votes on it.

 

Regards,

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4 replies

eeha0120
Skilled Expert
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  • Skilled Expert
  • 793 replies
  • September 12, 2023

Hi.

Currently no, AFAIK.

Just wondering, which would be the use case?

Regards,


RafaelRibeiro
Contributor
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  • Author
  • Contributor
  • 3 replies
  • September 12, 2023

 

Currently, we are not utilizing these default views, instead, we employ custom views created by us.

So these default views are “polluting” the tab unnecessarily.


eeha0120
Skilled Expert
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  • Skilled Expert
  • 793 replies
  • Answer
  • September 13, 2023
RafaelRibeiro wrote:

 

Currently, we are not utilizing these default views, instead, we employ custom views created by us.

So these default views are “polluting” the tab unnecessarily.

Got it. And agree. I’d suggest to create a Feature Request (Freshworks Ideas | Freshworks Community) and share the link in order to get votes on it.

 

Regards,


RafaelRibeiro
Contributor
Forum|alt.badge.img
  • Author
  • Contributor
  • 3 replies
  • September 13, 2023
eeha0120 wrote:
RafaelRibeiro wrote:

 

Currently, we are not utilizing these default views, instead, we employ custom views created by us.

So these default views are “polluting” the tab unnecessarily.

Got it. And agree. I’d suggest to create a Feature Request (Freshworks Ideas | Freshworks Community) and share the link in order to get votes on it.

 

Regards,

 

Feature request:

https://community.freshworks.com/ideas/hide-or-delete-tickets-default-views-33108

 


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