Why are the follow items greyed out and how do I edit them.
Solved
Products | Price change | Unable to edit Pricing type, Subscrtiption Cycle and No. of billing cycles
Best answer by Dhanashekar.tr
Hi Team,
Thanks for reaching out, I tried replicating the ask. I can able to edit all the fields except “Pricing type”.
Kindly go to Products module → Select the product → Click on Add or edit prices → Update the price and cycles.
I’m attaching the screenshot for your reference. If you’re still facing the same please reach out to crm-suppport@freshworks.com
Cheers,
Dhanashekar T R.
+1Hi Team,
Thanks for reaching out, I tried replicating the ask. I can able to edit all the fields except “Pricing type”.
Kindly go to Products module → Select the product → Click on Add or edit prices → Update the price and cycles.
I’m attaching the screenshot for your reference. If you’re still facing the same please reach out to crm-suppport@freshworks.com
Cheers,
Dhanashekar T R.
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