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Create a service request through Web Request - missing email error


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Thanks for your help… I tried soooooo many things to get this through, just can’t find it :/

 

 

 

 

 

Best answer by Daniel Söderlund

Custom fields need to be with _ and not space.
I would recommend doing a GET on the service item it self to get the correct field names. 

https://api.freshservice.com/v2/#view_service_item

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Daniel Söderlund
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Patrick G wrote:

 

Thanks for your help… I tried soooooo many things to get this through, just can’t find it :/

 

 

 

 

 

Hello,  First e-mail shouldn’t be a array. 

email": "tom@outerspace.com"


Daniel Söderlund
Skilled Expert
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Custom fields need to be with _ and not space.
I would recommend doing a GET on the service item it self to get the correct field names. 

https://api.freshservice.com/v2/#view_service_item


Jackson4477
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Thank you soo much brother. I am also suffering from the same issue but your post help me a lot


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