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Question

Add text box as ticket field

  • June 4, 2024
  • 1 reply
  • 30 views
andersreve
Top Contributor
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I want to add plain text to my ticket form.

Let’s say I have a ticket form called “I have a question”. I would like for this ticket form to present a text that provides information about how a community(!) is a great place for questions.

How would you do this?

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    1 reply

    Sneha Kandasamy
    Community Manager
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    Hi @andersreve 

    Greetings from Freshworks Community!

    That’s an interesting idea. Right now, we do have Singe line and multiline text field. ​However, it does not meet your specific requirements. However, this can be taken as feedback for our future roadmap - https://community.freshworks.com/ideas

    We would consider the ideas posted based on the votes that come up for our future route plan.
     

    Cheers,
    Sneha.

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