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Question

Closing parent ticket when child is still open?

  • February 26, 2025
  • 3 replies
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Can I close parent ticket whilst a child ticket is still open?

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Daniel Söderlund
Skilled Expert
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Yes, you need to change the Closure Rules


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  • Author
  • Skilled Expert
  • 35 replies
  • February 26, 2025

This is the settings in the workspace in question?


Daniel Söderlund
Skilled Expert
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mattpayneRJ wrote:

This is the settings in the workspace in question?

Yes, per workspace 


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