We’re trying to use the onboarding/offboarding module, but having trouble with keeping track of the software needing to be removed.  We thought there would be a child ticket per managed software, but we are just seeing one child ticket with a long list of software in a text description.

We’d like to use a workflow to add tasks for each software the employee had (ideally) if not, a list of software they might have (based on department/location).  Is this possible?