List of Tags | Freshworks Community

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List of Tags

Hi how can I view all the tags that are in our freshdesk?

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Hello @Tshepo93,

All the tags used in your helpdesk can be viewed from under Admin > Agent productivity > Tags and to access this setting, you would need the right agent role (like administrator). Feel free to drop a note here for any further questions. :)

Cheers!

Thank you @hemanth.ramya

Anytime, @Tshepo93! :)

Cheers.

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