+2Within the business hours section of Freshservice, I’m looking for some clarification. I have a time zone currently set as (GMT+00:00) London as this should be set to the time zone within the UK.
We have now moved into daylight saving hours BST and GMT+00:00 would now be incorrect.. To ensure we keep within the current time zone, do I need to move to any manual GMT+1 even though there is no option for London? I assume this to be the case, but would like to know if I’m missing anything.
Best answer by rajagopal.baladhandayutham
Hi
If your helpdesk time zone is configured to be as (GMT +00:00) London, it should automatically adjust during Daylight savings.
If you are still facing issues around this, please reach out to our support team for assistance.
+6Hi
If your helpdesk time zone is configured to be as (GMT +00:00) London, it should automatically adjust during Daylight savings.
If you are still facing issues around this, please reach out to our support team for assistance.
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