I need to export all my tickets with description, note, reply and all data from Jan 2016 to Sep 2023. How can i do?
Solved
Export All tickets from 2016 to now
Best answer by Daniel Söderlund
You can export your whole site but best guess is to contact the support support@freshworks.com
+14You can export your whole site but best guess is to contact the support support@freshworks.com
Solution consultant @ synerity.eu, A new error is always a sign of progress!
1 person likes this
+2Hi
Data filtering would be the best option here. Visit the Freshworks marketplace to find a suitable third-party tool. For example, Help Desk Migration allows you to filter your tickets by date range, status, priority, agent, and more. Keep in mind that this may require custom development, so it's a good idea to contact the support team in advance.
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