Skip to main content
Question

Analytics scheduled data export not working properly


Frank Modo
Apprentice

 Hi, I hope you are all well

 

I have a scheduled download from Analytics section:

 

And I am seeing that tickets update on Freshdesk, but in the download its sends it is not updated. This happens with automations. This is an example from ticket activity
 


The system changes with an automation certain fields, but this changes do not appear in data export. Is there something I can do? 
​​​​

 

Did this topic help you find an answer to your question?

0 replies

Join the Community or User Group to Participate in this Discussion

Reply