As you can see in the following screenshots, the tag produces a URL with HTTPS when it should produce a URL with HTTP.
Our customers are complaining because the URL causes the browser to indicate that they are being directed to a non-secure website.
Question
ticket.portal_url contains https when it should contain http
Unfortunately, there doesn't seem to be a screenshot attached to the question.
Please update your notification emails with the placeholder and feel free to write to support@freshdesk.com if the issue persists.
Cheers!
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