💡 This week on Freddy Friday: Gain transformative IT impact with Freddy AI Agent! 🚀

Hey Community!

🤔 Did you know?Our customers have seen a whopping 53% ticket deflection with the gen-AI powered Freddy AI Agent as per the Freshservice Benchmark Report 2024.

🤔 What is Freddy AI Agent?

Freddy AI Agent is the new generation of easy-to-deploy and use autonomous service agent that can be deployed in minutes and is built to deliver exceptional employee experiences. Using Freddy AI Agent, IT teams can deliver personalized, near-real-time support that meets employees’ individual needs, freeing up time for users in IT, HR, and other internal service teams to do more fulfilling work. Freddy AI Agent operates 24/7 across tools like Microsoft Teams, Slack, and other internal collaboration channels to assist employees when they need it.
 

🗣 What customers think of Freddy AI Agent?

Freshservice's generative AI-powered Freddy AI Agent — in conjunction with Microsoft Teams — provides employees with 24/7 support and shortens resolution times within Teams - A leading global automotive player.

⚡ The launch of Freddy AI Agent marks a significant milestone in transforming employee support. It combines advanced AI capabilities with seamless integration and robust security to meet the evolving needs of today’s global workforce

✨ What should you do next?

Mark your calendars for the Freshworks AI Summit on November 12, 2024 that has a curation of visionary keynotes, analyst insights, first-look demos and more!|

Join us to learn how our people-first AI is transforming IT services!

Cheers
Anupama Phal