Skip to main content
Question

Repetitive notification banner

theLolwa
Apprentice

Hi Team,

Everytime I login to the portal, or reload the page, I am greeted with the attached banner. The banner is regarding a change in permission of my user by another admin user. I have received this notification 20+ times in a day and is starting to get irritating. 

zachary.king
manns
C
3 people like this
  • zachary.king
    zachary.king
  • manns
    manns
  • C
    cherif25024
Did this topic help you find an answer to your question?

2 replies

zachary.king
Skilled Expert
Forum|alt.badge.img+16
  • zachary.king
  • Skilled Expert
  • 951 replies
  • June 6, 2022

Hello @theLolwa, I would log out of your instance, clear your cache and sign back in. Perhaps that will remove the banner for you. Just a thought.

Take care!

- Zach / ITOps Supervisor - ITSM
manns
1 person likes this
  • manns
    manns
Sudharshan
Community Debut
Forum|alt.badge.img+4
  • Sudharshan
  • Community Debut
  • 49 replies
  • August 29, 2022

Hi @theLolwa,

 

As @zachary.king mentioned, clearing the cache should solve this issue ideally. Could you please check once in Incognito mode to see if the banner is appearing there? If yes, please do feel free to DM me your profile’s email address and your Freshdesk URL so that we can check it. If the banner isn’t appearing in the Incognito mode, then clearing the cookies and caches should get this fixed.

 

Thank you!

manns
1 person likes this
  • manns
    manns

Reply


Most helpful members this week

Terms of UsePrivacy Notice