I am worked in Portal customization. i saved the page and publish . but go to the customer portal is not working. Always The customer portal shows default current theme.
+6Hi Sivagami,
Greetings from the Freshworks community!
Once the customizations are saved, and you confirm that the codes are effective, you can use the “preview” option here to preview the settings you have configured for the Customer portal. Publish the codes to reflect the customization changes in the customer portal
Let us know if this works.
Cheers,
Aishvarya.
Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
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+3- Community Manager
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