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DKIM setup request gmail

Laurentiu
Apprentice
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Hello,

 

I have “maybe” a problem with this request to configure DKIM.

In my account shows that i have 2 domain names to configure:

gmail.com

mycompany.com

For dns records I’m using cloudflare. so it was easy to verify “mycompany.com” - tooks seconds

 

Now, what about google.com (gmail.com)

Why should I update on gmail? Our suport helpdesk receives emails to one address only: helpdesk@mycompany.com. this is managed (like all our emails) indeed,  on google workspace, but, the dns records are all managed on cloudflare -  it doesn’t matter who is the registrant of this domain name. 

 

and now, let’s asume that… I HAVE TO CONFIGURE on gmail as well - where I can find this , where should be configured?

 

Thank you,

Laurentiu

 

Best answer by eeha0120

Hi.

That is something really odd.

That, as you explain, should not be necessary.

Without further details from your instance, I consider this to be bug.

Being that said, I’d suggest to submit a support case, because you can’t actually configure / validate anything in domain gmail.com itself even being a valid Google Workspace customer.

 

Hope this helps.

 

Regards,

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2 replies

eeha0120
Skilled Expert
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  • eeha0120
  • Skilled Expert
  • 785 replies
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  • April 3, 2024

Hi.

That is something really odd.

That, as you explain, should not be necessary.

Without further details from your instance, I consider this to be bug.

Being that said, I’d suggest to submit a support case, because you can’t actually configure / validate anything in domain gmail.com itself even being a valid Google Workspace customer.

 

Hope this helps.

 

Regards,

Elvis Henriquez
Kamakshi V
1 person likes this
  • Kamakshi V
    Kamakshi V
Laurentiu
Apprentice
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  • Laurentiu
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  • April 5, 2024

Thank you for your reply.
I agree with you.

 

I will see what is happening :)

 

Thank you,

Kamakshi V
1 person likes this
  • Kamakshi V
    Kamakshi V

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