What are people doing when you have a customer that is acquired or merges and starts going by a new name? I’m finding there is no way to Edit existing names or merge with other companies, like you can for contacts.
I would love to hear what other Freshdesk users are doing.
Solved
Customer name changes
+3
How you found it. Could you share the way or method. As I am also looking for the name change of helmet review owners. As he has assigned this task to me to do it for them. Could you share the proper procedure.
Cool Name Finder lets you find name ideas for anything you want. Just type what you want to name in the search bar above and let us take care of the rest. It’s like a name generator for everything!
+3Musa464 wrote:
How you found it. Could you share the way or method. As I am also looking for the name change of Rent an apartment in Jounieh owners. As he has assigned this task to me to do it for them. Could you share the proper procedure.
When a customer merges or changes names, users often create a new company profile under the new name and reassign contacts manually. Others use custom fields or tags like "Formerly [Old Name]" to retain history. Bulk data export and re-import can streamline larger updates. Freshdesk Support is also an option for guidance or feature requests.
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