Skip to main content

How do we bulk merge 5 tickets?


How do we bulk merge multiple tickets at once? For example, one clients sends 5-8 emails with 6 photos each (due to his email limitations) and we need to bulk merge instead of one by one.

Did this topic help you find an answer to your question?
This topic has been closed for comments

2 replies

Hi Saksiri

As of now you can merge tickets one by one from the Tickets page -->> Merge option.

We will bring support for multiple merge soon

regards
Vijay

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hi,


It is now possible to merge multiple tickets from the ticket list view. Here's a snapshot of the option :


image


Cheers!