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Hubspot

  • January 5, 2015
  • 1 reply
  • 32 views

Pull up the requester's campaign details and contact information from Hubspot and see them right next to their contact information in Freshdesk


Instructions 

  • Download the zip file.
  • Unzip and open the .txt file
  • Replace the API token key in the plug code with Hubspot’s API key (you can get the API key for your account by sending a request to HUnspot team by going to Hubspot menu(top right corner) => integrations => request api(left sidebar) , fill the details and they will reply via email with your account's api-key )
  • Copy the code from the file
  • Go to Admin->Integration->Freshplugs in you dashboard and click the new Freshplug button
  • Give a Name and Description to this plug for future reference
  • Select the text box “Show this widget in ticket view page”
  • Copy the code from the .txt file here and click the button "create and enable"

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1 reply

  • Community Debut
  • 1 reply
  • January 25, 2017

I realize this is 2 years old, but...


I have this working, and it's great! Except: 

I need the "Mobile Phone" field from Hubspot to show up in Freshdesk. 


I tried adding "var mobile = (a.phone) ? a.mobilephone.value : 'N/A';" to the strings it was pulling in, but that didn't do it. That was just a guess on my part. 


Any ideas for how I can pull in the Mobile Phone field also? 
Thanks!