Pull up the requester's campaign details and contact information from Hubspot and see them right next to their contact information in Freshdesk
Instructions
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Download the zip file.
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Unzip and open the .txt file
- Replace the API token key in the plug code with Hubspot’s API key (you can get the API key for your account by sending a request to HUnspot team by going to Hubspot menu(top right corner) => integrations => request api(left sidebar) , fill the details and they will reply via email with your account's api-key )
- Copy the code from the file
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Go to Admin->Integration->Freshplugs in you dashboard and click the new Freshplug button
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Give a Name and Description to this plug for future reference
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Select the text box “Show this widget in ticket view page”
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Copy the code from the .txt file here and click the button "create and enable"