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Insert link bug?

D
Contributor

 

 Since last week we have a strange problem inserting a link in a message.


When I click the link icon and choose "Insert link", the whole screen fades out to allmost white and there is no popup anymore to insert a link...


But sometimes it works without a problem. (on the same computer, same day... just a few hours later)


Now we can't insert links anymore... and we use this function a lot.
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    3 replies

    S
    Contributor

    Hello Dennis,


    Can you please tell us what browser you are using? Is this issue still blocking you?


    Thanks,

    Sudha

    D
    Contributor
    • dennis
    • Author
    • Contributor
    • 39 replies
    • July 19, 2016
    I've tested them in Chrome, Firefox and IE.
    All of them have the bug.
    But Firefox is the browser we use the most over here.

     

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello Dennis,


    Can you please let us know if you're still seeing this issue on multiple browsers? Please drop us a note and we'll be on it right away.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

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