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How do I get this to show on the customer details tab for companies

F
Contributor

<div id="edit_ticket_toolbar"></div>

<script type="text/javascript">

  jQuery('#edit_ticket_toolbar').closest('.widget').removeClass('widget'); // Hide widget from sidebar

  jQuery(document).on("ticket_view_loaded", function(event, data) {

    var obj_target = jQuery('#watcher_toggle').parent();

    jQuery('<li class="ticket-btns"><a class="btn info" id="edit_ticket_btn_toolbar" title="Client Details" href="http://www.docs2data.co.za">Client Details</a></li>').insertBefore(obj_target);

  });

</script>

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    4 replies

    A
    Apprentice
    • arun.jerry
    • Apprentice
    • 2 replies
    • November 9, 2016

    Hi Fareen,


    Please use the below script.

    <script type="text/javascript">

    jQuery(document).ready(function(){ if(page_type == "contact"){

    jQuery("<a href='http://www.docs2data.co.za' class='btn'>Client Details </a>").prependTo(".btn-group.pull-right");

    } }); </script>

    Regards

    Jerry


    F
    Contributor
    • farren_14847
    • Author
    • Contributor
    • 3 replies
    • November 9, 2016

    Hi Jerry


    Thank you, you are awesome!


    Could I apply the same to a company contact? by changing the page_type?


    If it is possible please let me know what the page type would be for a company.


    Thanks again

    F
    Contributor
    • farren_14847
    • Author
    • Contributor
    • 3 replies
    • November 9, 2016

    Hi Again, is it possible to get the contact name from this page and use it as a variable in a url?


    The link goes to an online form and I want to try prepopulate some field/s with values in this contact record


    i.e.

    jQuery("<a href='http://www.docs2data.co.za/forms/formfield=contactname'class='btn'>Client Details </a>").prependTo(".btn-




    F
    Contributor
    • farren_14847
    • Author
    • Contributor
    • 3 replies
    • November 9, 2016

    Hi Again


    I would also like to add a variable at the end of the URL.


    The link goes to a form and I would like to pre-populate this form via url with values from the contact record in freshdesk


    i.e. <a href='http://www.docs2data.co.za/my_form?form_field="ContactName"


    I can use a placeholder from a ticket but how do I do it from the contact page?



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