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Emails not sent

  • November 9, 2017
  • 1 reply
  • 10 views
J
Apprentice

Dear Freshdesk Team,


I'm having trouble getting verification emails for my Agents to enter to the account. To be honest, there isn't any emails going out. Like if a customer created a tickets, he doesn't get an email.


I need help

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    1 reply

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Sorry to hear that,Jordan. I'll have this converted into a private ticket and one of our support heroes will get in touch with you for further troubleshooting.Not to worry, we can get this sorted at the earliest possible :)


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

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