Skip to main content

Trigger sending contact activation email via the API

  • April 4, 2018
  • 1 reply
  • 163 views
T
Contributor

We don't automatically send contact activation emails. Instead we have a verification process outside Freshdesk, based around our sales team and CRM platform.


We have code to run checks/balances between both systems. It would be nice if we could trigger the sending of contact activation emails over the API here. At the moment it's one of the only manual steps left.

    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    1 reply

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello Tom,


    The API endpoint for sending an invite to the users is now available. It'll be updated soon in our documentation here.


    METHOD:PUT

    URL:  https://sample.freshdesk.com/api/v2/contacts/{id}/send_invite


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

    Most helpful members this week

    Terms of UsePrivacy Notice