Skip to main content

Can we edit the look and feel of the CSAT surveys?

  • April 24, 2018
  • 1 reply
  • 188 views
P
Contributor
  • petey
  • Contributor
  • 9 replies

Hi - 


Reviewing this: https://support.freshdesk.com/support/solutions/articles/215321-setting-up-customer-satisfaction-surveys. Is there a way to change the look and feel of the survey by editing the HTML/CSS somewhere? 

    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    1 reply

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hi Chris,


    You can edit the layout of the customer satisfaction survey page by including your code below this liquid filter in the Portal layout section.


    {% if  portal.current_page == 'csat_survey' %}

    //your code here

    {% endif %}


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

    Most helpful members this week

    Terms of UsePrivacy Notice