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You are not authorized to access this Freshchat account.

  • January 13, 2020
  • 1 reply
  • 132 views

Hi there,

I cannot login to my freshchat account anymore.
I'm always getting this message after using my login credentials:

"You are not authorized to access this Freshchat account."


I'm still getting e-mails about new tickets from customers.

Thank you.

Did this topic help you find an answer to your question?

Hi Juan,


Are you still facing issues with logging into your Freshchat acconunt?


If yes, please drop an email to support@freshchat.com and one of our support ninjas would be able to resolve your issue right away.


Thanks!


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