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email notifications not being sent

  • November 17, 2017
  • 1 reply
  • 13 views
D
Apprentice

we are having issues as of last night where agents are not receiving email notifications.  customers are also not receiving updates to tickets.

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    1 reply

    aravind.sundararajan
    Skilled Expert
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    I could see that the issue was resolved by our support team,Daniel. In case of a common outage, you can follow the link to know about the application status : https://updates.freshdesk.com


    Cheers!

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