Hello,
I am trying to create a Python tool, that creates a report of a ticket.
In this report I would like to print the different time sheet entry's and the note's for eacht time sheet entry.
Somehowe I cannot retreive the contents of the timesheet entry's.
I use the following code:
import json
import requests
from freshdesk.api import API
a = API('telepage.freshdesk.com', 'API key....' )
lijst = a.timesheets.get_timesheet_by_ticket(170747)
print ([lijst])
My output is:
[[<Timesheet Entry 14000389649>, <Timesheet Entry 14000389684>]]
There are two entry's in this ticket. That is correct, but I would like to retreive the time spend on each action and the notes that the agent added to these entries.
I am not an experienced programmer. Maybe someone can help me to get more timesheet information from this api...
Thanks in advance!
Remi
