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Submitting a ticket using Safari

K
Contributor

Hello,


If I submit a ticket using Safari, the form will not submit even though all the fields are correct.  I've tried this from multiple machines and have encounter this issue.  If I use Chrome or Firefox, I can submit the ticket.  It is as if the browser window in Safari is frozen.  


Has anyone encountered or resolved this issue?


Thanks in advance.


Ken



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    5 replies

    S
    Community Debut
    • sara.packer
    • Community Debut
    • 1 reply
    • March 18, 2013

     We are also encountering this issue and it is also replicated in Chrome.


    This has been reported by a number of our users.


    Sara

    K
    Contributor
    • kcastellano
    • Author
    • Contributor
    • 3 replies
    • March 18, 2013

    This has been fixed. 

    annapoorna.venketaraman
    Skilled Expert
    Forum|alt.badge.img+8

    Hey Ken & Sara,


    Are you guys still facing issues with submitting tickets via Safari? 


    Thanks,

    Annapoorna 

    Head of Community
    K
    Contributor
    • kcastellano
    • Author
    • Contributor
    • 3 replies
    • March 22, 2013

    Hi Annapoorna,


    This issue has been fixed.  It is working on Safari now.


    Ken


    annapoorna.venketaraman
    Skilled Expert
    Forum|alt.badge.img+8

    Great Ken. Let me know in case you need help with anything else at all. 


    Have a great day! 

    Annapoorna 

    Head of Community

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