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Logging in with Facebook, Google not working

  • March 4, 2018
  • 1 reply
  • 10 views
I
Apprentice

Hello, 


I enabled FaceBook and Google Login on my support page and unfortunately it's not working. I also have SSO enabled through my wordpress website.


Website: EasyTradeNow.com

Freshdesk: https://easytradenow.freshdesk.com/

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    1 reply

    aravind.sundararajan
    Skilled Expert
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    Hello,


    The login to the wordpress site via Google/Facebook seems to be broken. Only when the user is authenticated in the wordpress site, he/she would be redirected back to the support portal. Here's the error that the user gets whilst trying to login via Google in the wordpress site : 



    If the login via Google/Facebook works as expected, the user should be logged into Freshdesk without any issues.


    Cheers!

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