In my workflow, I’m running a webhook to update the ticket description. However, the webhook takes a few minutes to run, and the workflow ends. Is there a way to add a delay?
Activity:
I also want to confirm that the description of the ticket can’t be updated through any other component in the automator.
+14Hello,
You could add the timer node.
As far as I know there are no other way to set the description using API in a webook or webrequest.
Webook is a fire and forget action, I tend to use the webrequest in most cases as waits on a reply from the API and can give you an error if there are any.
//Daniel
As Daniel said, the timer node is perfect for this, its pretty much what it seems to be designed for!
+14You just need to know that when your WFA is paused next WFA will trigger if you have more with the same event.
Hello,
You could add the timer node.
As far as I know there are no other way to set the description using API in a webook or webrequest.
Webook is a fire and forget action, I tend to use the webrequest in most cases as waits on a reply from the API and can give you an error if there are any.
//Daniel
Thanks for the info. Does the webrequest retry attempts like the webhook does?
+14Hello,
You could add the timer node.
As far as I know there are no other way to set the description using API in a webook or webrequest.
Webook is a fire and forget action, I tend to use the webrequest in most cases as waits on a reply from the API and can give you an error if there are any.
//Daniel
Thanks for the info. Does the webrequest retry attempts like the webhook does?
What I remember it doesn’t do it. FW have done changes to the WR node so I don’t know.
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