Hi All!
I am currently building out our change management module in my sandbox environment. The business I work for has around 15 different CAB approval areas. A change requestor can select from 1 approver to up to all 15 if necessary to approve the change.
The issue I'm having is once selected, getting the approvals to go onto the change in parallel, so that each area can approve or reject the change at the same time as any other, in order to speed up the change process.
I have tried creating separate workflows for each area that triggers when a change is updated to the status of “Awaiting Approval”, and the condition of the “CAB Approval Area” field being chosen. If this matches, an approval email is sent to the Change Approvers.
This works fine if one area is chosen, but I cant see a way to create in one workflow, a dynamic way of checking which “CAB Approval Area” has been chosen, and send an approval email to each area for them to approve in parallel with each other.
I tried separate workflows for each area, but only one workflow triggers, as I'm assuming the trigger condition has been met for one, and it wont trigger for the other workflows as the condition isnt there anymore.
Does anyone have any experience with something similar, if so how did you get around it? Looking for any guidance on this.
Thank you in advance for any assistance!
Kind Regards
Patrick
