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Question

email bot and Freddy AI

dadoonan
Apprentice
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Both email bot and Freddy AI are missing from my admin page.

What is the solution to get them to display?

 

David

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3 replies

Yusuf Ahmed
Community Manager
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  • Yusuf AhmedCommunity Manager
  • Community Manager
  • 124 replies
  • May 14, 2024

Hi @dadoonan,


Greetings from Freshworks community, The Email Bot would be available inside Freddy. Please navigate to Admin > Freddy to access our AI options. Freddy is available from Pro Plan onwards. Feel free to request a Demo using https://www.freshworks.com/demo/

 

 

Regards,

Yusuf Ahmed

Yusuf Ahmed, Freshworks Community ||Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
dadoonan
Apprentice
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  • dadoonan
  • Author
  • Apprentice
  • 1 reply
  • May 15, 2024

Freddy doesn’t exist under Admin

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Yusuf Ahmed
Community Manager
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  • Yusuf AhmedCommunity Manager
  • Community Manager
  • 124 replies
  • May 15, 2024

Hi @dadoonan,

 

Could you please confirm whether your plan is the Pro plan as Freddy is available only from Pro plan onwards. Kindly DM your details so that we can reach out to you regarding this.

 

Regards,

Yusuf Ahmed

Yusuf Ahmed, Freshworks Community ||Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)

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