All the different fields in Analytics are very confusing in we really could use a good complete manual explaining how to create custom reports and all the options and settings.
No good manual explaining Analytics report settings and options
+5Hi
Greetings from Freshworks Community!
I understand you need some manuals on explaining the Custom reports, please make use of the following links:
- Custom reports: https://support.freshdesk.com/en/support/solutions/articles/50000001028-custom-reporting-basics
- Exporting: https://support.freshdesk.com/en/support/solutions/articles/50000001002-how-do-i-export-the-report-data-from-analytics-
- Video explanation:
https://youtu.be/EIzJq-ji7Z4
I hope this helps!
Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :) Cheers ! Jim Aswin, Freshworks Community
1 person likes this
+6Guess you didn’t read the whole question. There’s NO COMPLETE manual detailing all the different fields.
That is only basic superficial info there.
+11 person likes this
Hello
I understand that the analytics require a full manual guidance.
This is Sudhan, your product consultant from Freshworks and, and I highly encourage you to take advantage of this opportunity by scheduling a Kick-Off session for 30 minutes by clicking the link below: https://calendly.com/chidambara-sudhan/product-consultation
This program is complimentary and we’ll work on a Zoom call together to get the best out of your system.
Hoping to connect with you soon!
1 person likes this
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