Hello Freshworks Community !!!!!
 

We're thrilled to announce the relaunch of Freshworks Academy, your go-to destination for mastering Freshworks products. Our revamped platform isn't just a facelift; it's a comprehensive overhaul designed to enrich your learning experience, making it more intuitive, engaging, and rewarding.

Before I give you a sneak peek of the Academy, let me introduce myself and my team. 
 

I'm Ganesh and I lead the Freshworks Academy. I specialize in creating courses and other educational content for our products. I constantly look out for new course ideas, improve UX, and deliver a great learning experience for our customers. I have created educational content for more than a decade and had previously worked with Salesforce Trailhead. While I'm not working, I love to play the guitar and go on motorcycle rides.  

As a valued member of Team Academy, I embarked on my professional journey as a database manager. My passion for technology coupled with a penchant for creativity led me to explore technical content writing. Proficient in crafting bot conversations, creating knowledge base articles, and designing product tutorials, I now collaborate with Ganesh in co-creating educational courses. Traveling is my passion, and I indulge a little whenever I’m not fully engaged in the joys of motherhood.

 

Welcome to the new chapter of learning with Freshworks Academy

1. A Brand New Look and Feel
 

The moment you step into the new Freshworks Academy, you'll see the difference. We've reimagined the user interface with a sleek, modern design with enhanced usability. Our goal is to make your learning journey enjoyable and seamless from start to finish.

2. Enhanced Functionalities for a Smooth Learning Experience

Progress Bar: Track your course progress in real-time. Whether you’re taking a breather or grabbing a quick snack, a quick glance at the progress bar will show you exactly where you stand in your learning journey.

3. All-Time Visible Table of Contents

Navigate through courses with ease. The always-visible table of contents allows you to jump to different sections of the course without losing your place, making learning more flexible and accessible.

4. Learning Paths

Check out our new learning paths which can provide you with a roadmap to gain mastery over Freshworks products.

These enhancements, along with various others, are designed to empower you with control over your learning, allowing you to learn at your own pace, and on your own terms.
 

What's Next for Freshworks Academy
 

We have a brand new course on Freshworks Analytics. Check out!

We're also gearing up to trial user-generated content, inviting users to not only learn but also share their expertise and co-create learning modules. Imagine a dynamic, peer-to-peer learning ecosystem enriched by your contributions and feedback.

Join Us on This New Learning Adventure
 

Whether you're a Freshworks newbie or a seasoned professional looking to brush up on your skills, the new Freshworks Academy has something for everyone. Dive into our comprehensive course offerings, from product tutorials to best practices, and start your learning adventure today.

We're excited for you to experience the new Freshworks Academy. It's more than just a learning platform; it's a community of learners, professionals, and experts all coming together to grow, learn, and succeed. Stay tuned as we redefine collaborative learning, making every member an active architect of our educational journey.

If you're eager to get a live sneak peek of the academy, please register for our upcoming academy session. 
 

Register Here - 
 

MAY -  

JUNE - 

We look forward to meeting you all and showcasing the exciting features and opportunities that await you in the Freshworks Academy. Please feel free to reach out to us ( @Ganeshcr14 , @Sangeetha V ) in case you have any questions. 

Best

Ganesh